/* Mise en page : colonne unique mobile d'abord (le client scanne avec son téléphone) */
:root{
  /* Couleurs du logo Hôte Services Valmorel : vert prairie et jaune soleil */
  --bg:#f3f7ee; --surface:#ffffff; --fg:#1c2a1e; --muted:#566857; --line:#d9e4d3;
  --accent:#2a7d36; --accent-ink:#ffffff; --accent-soft:#e2f0de;
  --brand:#3b9646; --brand-deep:#226b2d; --sun:#f8d72c; --sun-ink:#2f2900;
  --urgent:#b3261e; --urgent-soft:#fbe4e2; --prio:#8a5200; --prio-soft:#fcefd8; --ok:#2a6b34; --ok-soft:#e1f0e3;
  --f-display:"Bricolage Grotesque",ui-sans-serif,system-ui,sans-serif;
  --f-body:"Figtree",ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;
  --f-mono:"JetBrains Mono",ui-monospace,Menlo,Consolas,monospace;
  color-scheme:light;
}
*{box-sizing:border-box}
[hidden]{display:none!important}
body{background:var(--bg);color:var(--fg);font-family:var(--f-body);font-size:16px;line-height:1.5}
.wrap{max-width:720px;margin:0 auto;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px));padding-block:12px 48px}
h1,h2,h3{font-family:var(--f-display);text-wrap:balance;line-height:1.15;margin:0}
h1{font-size:1.6rem} h2{font-size:1.2rem} h3{font-size:1.02rem}
.top{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;padding-block:8px 16px}
.brand{font-family:var(--f-display);font-weight:700;font-size:1.05rem;letter-spacing:.01em}
.brand small{display:block;font-family:var(--f-body);font-weight:500;font-size:.75rem;color:var(--muted);letter-spacing:.06em;text-transform:uppercase}
nav{display:flex;gap:4px;background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:4px}
nav a{color:var(--muted);text-decoration:none;font-weight:600;font-size:.9rem;padding:6px 12px;border-radius:7px}
nav a[aria-current="page"]{background:var(--accent);color:var(--accent-ink)}
nav a:focus-visible,button:focus-visible,.chip:focus-within,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.stack{display:flex;flex-direction:column;gap:16px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:16px}
.demo-note{font-size:.85rem;color:var(--muted);border:1px dashed var(--line);border-radius:10px;padding:10px 12px}
.apt{display:flex;flex-direction:column;gap:2px;padding:14px 16px;border-radius:12px;background:var(--accent);color:var(--accent-ink)}
.apt .lbl{font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;opacity:.85}
.apt strong{font-family:var(--f-display);font-size:1.25rem}
.danger{background:var(--urgent-soft);color:var(--urgent);border-radius:10px;padding:10px 12px;font-size:.92rem;font-weight:500}
.step{display:flex;flex-direction:column;gap:12px}
.step-h{display:flex;align-items:baseline;gap:10px}
.num{font-family:var(--f-mono);font-size:.8rem;color:var(--accent);border:1px solid var(--accent);border-radius:99px;min-width:26px;height:26px;display:inline-flex;align-items:center;justify-content:center;flex:none}
.hint{color:var(--muted);font-size:.88rem;margin:0}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip{position:relative}
.chip input{position:absolute;opacity:0;inset:0;margin:0;cursor:pointer}
.chip span{display:inline-block;padding:8px 13px;border:1px solid var(--line);border-radius:99px;font-size:.93rem;background:var(--bg);cursor:pointer;user-select:none}
.chip input:checked+span{background:var(--accent);border-color:var(--accent);color:var(--accent-ink);font-weight:600}
.q{display:flex;flex-direction:column;gap:8px;padding-top:4px}
.q p{margin:0;font-weight:600;font-size:.95rem}
label.f{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:.92rem}
input[type=text],input[type=tel],textarea,select{font:inherit;font-weight:400;color:var(--fg);background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:10px 12px;width:100%}
textarea{min-height:96px;resize:vertical}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media (max-width:520px){.row2{grid-template-columns:1fr}}
.photos{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}
.photos img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.ph{position:relative}
.ph button{position:absolute;top:4px;right:4px;border:0;border-radius:99px;width:24px;height:24px;background:var(--fg);color:var(--bg);font-size:.8rem;cursor:pointer}
.upload{display:flex;align-items:center;justify-content:center;gap:8px;border:1.5px dashed var(--accent);color:var(--accent);border-radius:10px;padding:14px;font-weight:600;cursor:pointer;text-align:center}
.upload input{display:none}
.btn{font:inherit;font-weight:600;border:0;border-radius:10px;padding:12px 18px;background:var(--accent);color:var(--accent-ink);cursor:pointer}
.btn.ghost{background:transparent;color:var(--accent);border:1px solid var(--accent)}
.btn.small{padding:7px 12px;font-size:.88rem}
.btn.full{width:100%;font-size:1.05rem;padding:14px}
.err{color:var(--urgent);font-size:.9rem;font-weight:500;margin:0}
.pill{display:inline-block;font-size:.74rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;padding:3px 9px;border-radius:99px;white-space:nowrap}
.pill.urgent{background:var(--urgent-soft);color:var(--urgent)}
.pill.prioritaire{background:var(--prio-soft);color:var(--prio)}
.pill.normal{background:var(--ok-soft);color:var(--ok)}
.pill.statut{background:var(--accent-soft);color:var(--accent)}
.pill.ex{background:var(--bg);color:var(--muted);border:1px solid var(--line)}
.done{text-align:center;display:flex;flex-direction:column;gap:12px;align-items:center;padding-block:24px}
.ref{font-family:var(--f-mono);font-size:1.3rem;color:var(--accent)}
.inbox{display:flex;flex-direction:column;gap:8px}
.tk{display:grid;grid-template-columns:1fr auto;gap:4px 12px;align-items:start;text-align:left;font:inherit;color:inherit;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px 14px;cursor:pointer;width:100%}
.tk[aria-selected="true"]{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent)}
.tk .t{font-weight:600;min-width:0}
.tk .m{grid-column:1/-1;color:var(--muted);font-size:.85rem;display:flex;flex-wrap:wrap;gap:4px 10px}
.mono{font-family:var(--f-mono);font-size:.82rem}
.resume{white-space:pre-wrap;background:var(--bg);border-radius:10px;padding:12px 14px;font-size:.95rem;margin:0}
dl.kv{display:grid;grid-template-columns:minmax(110px,34%) 1fr;gap:6px 14px;margin:0;font-size:.92rem}
dl.kv dt{color:var(--muted)} dl.kv dd{margin:0;min-width:0;overflow-wrap:anywhere}
pre.json{font-family:var(--f-mono);font-size:.78rem;background:var(--bg);border-radius:10px;padding:12px;overflow-x:auto;margin:8px 0 0;max-height:320px}
.actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.qrgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:16px}
.poster{background:#ffffff;color:#14262a;border:1px solid var(--line);border-radius:14px;padding:18px;display:flex;flex-direction:column;align-items:center;gap:10px;text-align:center}
.poster h3{font-size:1.1rem;color:#226b2d}
.poster .qr{width:160px;height:160px}
.poster .qr img,.poster .qr canvas{width:160px!important;height:160px!important}
.poster p{margin:0;font-size:.82rem;color:#4a5c60}
.poster .url{font-family:var(--f-mono);font-size:.68rem;overflow-wrap:anywhere;color:#4a5c60}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--fg);color:var(--bg);padding:10px 16px;border-radius:10px;font-weight:600;font-size:.9rem;z-index:20}
@media (prefers-reduced-motion:no-preference){.chip span,.tk{transition:background .15s,border-color .15s}}
.wrap.narrow{max-width:440px}
.tabs{display:flex;gap:4px;background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:4px}
.tabs button{font:inherit;font-weight:600;font-size:.9rem;color:var(--muted);background:transparent;border:0;padding:6px 12px;border-radius:7px;cursor:pointer}
.tabs button[aria-pressed="true"]{background:var(--accent);color:var(--accent-ink)}
.lg{display:grid;grid-template-columns:1fr auto;gap:4px 12px;align-items:center;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px 14px}
.lg.off{opacity:.6}
.lg .m{grid-column:1/-1;color:var(--muted);font-size:.85rem}
.lg .actions{grid-column:1/-1}
@media print{.top,.demo-note,.btn{display:none!important}}

/* Bandeau d'accueil : montagnes de Valmorel */
.hero{position:relative;overflow:hidden;background:linear-gradient(180deg,#bfe3f2 0%,#e6f4f8 55%,#f3f7ee 100%);padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px));padding-block:18px 0}
.hero svg.mtn{position:absolute;left:0;right:0;bottom:0;width:100%;height:clamp(130px,16vw,170px);display:block}
.hero .sun{position:absolute;right:max(8%,24px);bottom:clamp(70px,11vw,110px);width:clamp(40px,5vw,56px);aspect-ratio:1;border-radius:50%;background:var(--sun)}
.hero-in{position:relative;max-width:720px;margin:0 auto;display:flex;flex-direction:column;gap:12px;padding-bottom:clamp(104px,14vw,140px)}
.hero-top{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.hero .logo{width:118px;height:auto;filter:drop-shadow(0 2px 6px rgba(20,60,25,.18))}
.hero h1{font-size:clamp(1.55rem,6vw,2.1rem);color:var(--brand-deep)}
.hero p.lead{margin:0;font-size:1.05rem;max-width:34ch;color:var(--fg)}
.phone{display:inline-flex;align-items:center;gap:8px;background:var(--sun);color:var(--sun-ink);font-weight:700;border-radius:99px;padding:8px 14px;text-decoration:none;font-size:.95rem;width:fit-content}
.phone small{font-weight:500;opacity:.8}
.hero + .wrap{margin-top:-44px;position:relative}
.closed{background:var(--sun);color:var(--sun-ink);border-radius:10px;padding:10px 12px;font-size:.92rem;font-weight:500}
.card{box-shadow:0 1px 2px rgba(30,60,30,.05),0 6px 18px rgba(30,60,30,.06)}
.apt{background:var(--brand-deep)}
.num{background:var(--sun);color:var(--sun-ink);border-color:var(--sun);font-weight:700}
.btn.full{background:var(--brand-deep)}
.brand-logo{display:flex;align-items:center;gap:10px}
.brand-logo img{width:56px;height:auto}
.sign{display:flex;align-items:center;gap:10px;color:var(--muted);font-size:.9rem}
.sign b{color:var(--fg)}

.langs{display:flex;flex-wrap:wrap;gap:6px}
.langs button{font:inherit;font-size:.82rem;font-weight:600;color:var(--brand-deep);background:rgba(255,255,255,.7);border:1px solid var(--line);border-radius:99px;padding:4px 10px;cursor:pointer}
.langs button[aria-pressed="true"]{background:var(--brand-deep);color:#fff;border-color:var(--brand-deep)}
.astuce{background:var(--accent-soft);border-radius:10px;padding:12px 14px;gap:8px}
.astuce ul{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:4px}
.astuce .btn{align-self:flex-start}
/* Page de suivi */
.etapes{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:0}
.etapes li{display:grid;grid-template-columns:28px 1fr;gap:12px;position:relative;padding-bottom:18px}
.etapes li:last-child{padding-bottom:0}
.etapes li::before{content:"";position:absolute;left:13px;top:26px;bottom:0;width:2px;background:var(--line)}
.etapes li:last-child::before{display:none}
.etapes .pt{width:28px;height:28px;border-radius:50%;border:2px solid var(--line);background:var(--surface);display:flex;align-items:center;justify-content:center;font-size:.8rem;font-weight:700;color:var(--muted)}
.etapes li.fait .pt{background:var(--brand-deep);border-color:var(--brand-deep);color:#fff}
.etapes li.fait::before{background:var(--brand)}
.etapes li.actuel .pt{background:var(--sun);border-color:var(--sun);color:var(--sun-ink)}
.etapes .lib{font-weight:600;padding-top:3px}
.etapes .quand{display:block;font-weight:400;color:var(--muted);font-size:.85rem}
.etapes li.avenir .lib{color:var(--muted);font-weight:500}
.note-equipe{background:var(--accent-soft);border-radius:10px;padding:12px 14px;margin:0}
/* Espace agent */
.wrap.wide{max-width:1180px}
.split{display:grid;grid-template-columns:minmax(260px,380px) minmax(0,1fr);gap:16px;align-items:start}
.split>.inbox{position:sticky;top:12px;max-height:calc(100vh - 24px);overflow:auto;padding:2px}
@media (max-width:900px){.split{grid-template-columns:1fr}.split>.inbox{position:static;max-height:none}}
input[type=password]{font:inherit;font-weight:400;color:var(--fg);background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:10px 12px;width:100%}
.card-in{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:var(--bg)}
.lien{font:inherit;color:var(--accent);background:none;border:0;padding:0;cursor:pointer;text-decoration:underline;text-underline-offset:2px}
.coms{display:flex;flex-direction:column;gap:8px}
.com{background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:8px 12px}
.com-h{display:flex;flex-wrap:wrap;gap:4px 10px;align-items:baseline;font-size:.88rem}
.com-h .lien{margin-left:auto;font-size:.82rem;color:var(--muted)}
.com p{margin:2px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}
.histo{margin:8px 0;padding-left:18px;font-size:.88rem}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}
.tile{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px 14px;display:flex;flex-direction:column;gap:2px}
.tile-l{font-size:.75rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:600}
.tile-v{font-family:var(--f-display);font-size:1.7rem;font-weight:700;color:var(--brand-deep);font-variant-numeric:tabular-nums}
.tile-s{font-size:.82rem;color:var(--muted)}
.barre{display:grid;grid-template-columns:minmax(0,40%) 1fr 32px;gap:10px;align-items:center;font-size:.9rem;padding-block:3px}
.barre-l{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.barre-p{height:10px;background:var(--accent-soft);border-radius:99px;overflow:hidden}
.barre-p span{display:block;height:100%;background:var(--brand);border-radius:99px}
.barre-n{text-align:right;font-variant-numeric:tabular-nums;font-weight:600}